Support

Need help with StageTimer? Most answers are below. If you can't find what you need, get in touch and we'll be glad to help.

Getting started

1. Install StageTimer on your iPad and on each iPhone you want to use as a display.
2. On the iPad, choose Backstage Controller and build your running order.
3. On each iPhone, choose Stage Display and enter the 4-digit pairing code shown on the iPad.
4. Make sure Wi-Fi and Bluetooth are on, and that the devices are near each other.

Frequently asked questions

What do I need to use StageTimer?

An iPad to act as the controller and one or more iPhones as stage displays. All devices should be running a recent version of iOS/iPadOS, with Wi-Fi and Bluetooth turned on.

Does it need an internet connection?

No. StageTimer works fully offline. Devices connect directly to each other — there is no router, server, or internet required.

The devices can't find each other. What should I check?

• Wi-Fi and Bluetooth are turned on for every device.
• The devices are near one another.
• You allowed the Local Network permission when the app first asked. You can re-enable it in Settings → StageTimer.
• The iPhone entered the exact 4-digit code shown on the iPad controller.

What is the pairing code?

To keep other devices from joining your show by accident, the controller shows a random 4-digit code. Each stage display must enter that code to connect. The code changes each time you start a new controller session.

Why does a display show its battery to the controller?

So the operator can see at a glance whether a stage display needs charging. A display's battery percentage appears in the controller's connected-devices list and turns red when it drops to 20% or below.

Will the screen dim or lock during a show?

No. StageTimer keeps the screen awake while in use. You can toggle this with the sun/moon icon on each display.

How is my data handled?

StageTimer collects no personal data and sends nothing off your devices. See our Privacy Policy for details.